Customer Connect Portal

Our new Customer Connect portal streamlines your dry cleaning and laundry process. You will now be able to get a unique login and get all of your Crest Cleaners account information without leaving your house! Read more about what you can do using this great new tool.

Why should I sign up?

There are many reasons to sign up for the Crest Customer Connect portal, but basically, we're providing this system because we want to take the stress out of dry cleaning. Here's a few ways you can use the Crest Customer Connect portal to ease your load:

How do I sign up?

If you're an existing customer:

Use the email address you provided to Crest as your username and the last four digits of your phone number as your password to sign in here. The first time you sign in, you will be asked to provide a password. Remember this password, as this is how you will login in the future.

What if my email address doesn’t work?

You’re likely in our system under a different email address or phone number, or you do not have an email address in our system. Call our main office at 703-714-0070, extenson 100, between the hours of 8am to 3pm Monday through Friday, or contact us online so we can help you set up your account.

If you're a new customer:

Simply click here and fill out your information. When you go to a Crest store, make sure you provide the same last name and phone number as you did when filling out the form, or inform us of any discrepancies.

Frequently Asked Questions

I lost my password. Help!

Simply click on the “forgot my password” link on the login page to reset it. Contact us if you experience any issues.  

How do I know if I already have an account?

If you have completed transactions with Crest Cleaners, you likely have an account. Attempt to sign in using the email address you provided to Crest as your username and the last four digits of your phone number as your password. If you have issues locating your account, it may be under a spouse’s or family member’s information. If you can’t access your account, please call our main office at 703-714-0070, extenson 100, between the hours of 8am to 3pm Monday through Friday, or contact us online and we’ll help you figure it out.

Is my information secure?

Our Customer Connect portal uses extremely secure technology that has been certified as an assured, identity verified site by Network Solutions. Your information is safe with us.

Other

Please contact us for other questions—we're glad to help!